WE COLLECT YOUR PRE-
LOVED CLOTHES

Yes, you can. All types of clothing, textiles, and shoes are accepted – even if they are damaged or worn. But please make sure they are clean and dry.

No. The initiative is organised in cooperation with our collection partner. Our aim is to offer a collection option for used clothing.

Clothing and textiles require resources during production. This initiative provides an opportunity to return used items for collection and further processing.

We cooperate with Texaid. Texaid manages the collection, sorting and further processing of returned items.

This one is easy: Simply take a suitable cardboard box, check whether the items that you want to recycle are clean and fill the package with them. Preferably tie the shoes together and place them in the gaps. Seal the fully filled box, apply the free return label and hand the box over to the postal service.

If you choose to use the collection boxes in our stores, you can simply place the items in the designated boxes. If you have any questions, our store staff are always there for you.

Your items are taken to Texaid's sorting facilities. Here, trained employees inspect all items manually and classify them according to certain criteria – with the goal of reuse or recycle. If their quality is still good, they remain in the textile cycle as second-hand goods. Whereas, if their condition is classified as ‘unwearable’, the clothes and shoes are recycled.

Depending on the nature of the items, they are either repurposed for different industries or used to create new fibres.

Tom Tailor provides collection points in selected stores and cooperates with its partner to organise the collection process.

We offer you a 10% off voucher as a thank you for the returned items.