Customer service


If you have any questions about online orders, invoices or returns, please do not hesitate to contact our customer service.


  • Phone: +49 (0) 40-180 472 37* Mon. - Fri.: 08:00 to 20:00 CET/CEST
  • Fax: +49 (0) 40-180 478 73*
  • E-mail

* See your provider's rates for calls and faxes from landlines and mobile networks. Please understand that we can only answer your questions about the TOM TAILOR online shop. Information about TOM TAILOR or topics such as press, career and distribution partnerships can be found at the following address:

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